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Best Travel Agent in Kashmir? Here Is How to Decide

We are Acme Tour and Travels, a travel agency in Srinagar. Instead of telling you that we are the best, we would rather tell you our story and let you check the proof.

Get a free quote Call +91 60055 88304
Since 2018a local travel company in Srinagar
800 to 900families travel with us every year
About 150Google reviews from our guests
24-hourdedicated support number

Our story

From working for a Srinagar travel company to starting our own

Our proprietor studied commerce and then went straight into the travel business, working for a travel company in Srinagar for 10 to 12 years. Those years were a real education. We saw how a travel company handles its guests and runs its business, and, honestly, where guests get let down.

The problem was simple. If a guest had trouble with the driver, the company could not change the cab. If the hotel was not right, the hotel stayed the same. The guest was far from home and stuck with a choice made for them.

So in 2018 we started Acme Tour and Travels, a travel agency in Srinagar, with one promise: whatever we show you is exactly what you get. We are registered with the Jammu and Kashmir Tourism office, and we have worked as a local travel company in Kashmir ever since.

Most of our guests find us online, and we deal with them directly. There is no outside agency and no middleman between you and us, so you speak to the people who will actually look after your trip. Between our proprietor and our partner, our team brings about 30 years of experience in Kashmir travel.

  • 10 to 12 yearsWorking in a Srinagar travel company, learning the business
  • 2018We start Acme Tour and Travels in Srinagar
  • Today800 to 900 families a year, and about 150 Google reviews

No 1 travel agency in Kashmir?

“Best” is a big word

Search online and you will find many agencies calling themselves the best travel agent in Kashmir, or the No 1 travel agency in Kashmir. There is no official ranking, so we will not make that claim.

We would rather you decide for yourself. Below are the reasons our guests choose us, and what they say after the trip. Check them against any other Kashmir travel agent you are considering.

Why guests choose us

Six reasons guests choose Acme Tour and Travels

1

You deal with us directly

We have no outside agent or middleman. You get a direct line to the people planning and running your trip.

2

What we show is what you get

We choose our hotels carefully, and we provide exactly what we showed you. Guests often tell us they like our hotel selection.

3

Our own cabs, local drivers

Guests often mention our drivers. We use local drivers only, and if a car breaks down, we arrange another one.

4

We pick up the phone

Day or night, even at 3 a.m. in the winter cold. Every guest gets a dedicated 24-hour number from the moment they land in Kashmir.

5

Guests who come back

Some guests travel with us year after year, and send their friends and family. You will meet one of them below.

6

Experience behind the desk

About 30 years of experience between our proprietor and our partner, and registration with J&K Tourism.

What our guests say

Let our guests make the case

We have about 150 Google reviews. Not every guest is happy every single time, and we read the critical reviews too. But most of them say the same things: good drivers, good hotels, and a team that picks up the call at any hour.

Dr. Joshi from Hyderabad: five winters, one favourite place

Every January for the last five years, Dr. Joshi has come to Kashmir to see the snow. He spends two to three days in Gulmarg, stays in the same hotels and travels with the same driver. He has also sent us many families and honeymoon couples.

A thank-you video from a guest’s own home

One of our guests recorded a video for us after he got back, speaking from his own home about his trip. Moments like that make our work worth it. You can watch it on our YouTube channel.

Watch on YouTube

A message on WhatsApp

After her trip, one guest wrote to us on WhatsApp that she would recommend us to her friends. We keep messages like that.

It was an awesome trip and the travel agent addressed every issues whatever raised to her. special thanks to furkan ali for making the trip homely and interesting

Anjanashish Srivastava

It's very good and service are so good I'm 100% satisfy all time pick up call.

Ranjeet Choudhary

True Kashmiri hospitality and amazing support right from planning to micro-detailing of the itinerary, Majidbhai is the man who was in constant touch with us and made our vacation in Kashmir a comfortable and memorable experience. The driver provided too was a very decent one considering that we were a family…

Chintan Daiya

Travel agency in Kashmir

Eight questions to ask any Kashmir travel agent

Prices alone will not tell you who is reliable. Ask these questions of every agency you are considering, including us. Here is how we answer them.

RegistrationIs the agency registered with J&K Tourism?
How we handle itYes. We are registered with the Jammu and Kashmir Tourism office.
Local officeIs there a real office in Kashmir?
How we handle itYes. You can find us at Kalal Doori, Naid Kadal (near Lali Masjid), Srinagar 190002.
Written quoteWill you get everything in writing?
How we handle itYes, before you pay: the itinerary, hotel or houseboat names, vehicle type, inclusions, exclusions, price, advance, balance and cancellation terms.
Vehicle and driverWhose car and driver will you get?
How we handle itOur own cars and our local drivers. For buses, coaches and busy periods, we work with trusted transport partners.
Support on the tripCan you reach someone at 3 a.m.?
How we handle itYes. Every guest has a dedicated 24-hour number. If a car breaks down we arrange another, and if a road closes we help with alternate accommodation.
Hotel choiceAre hotels picked for your group?
How we handle itWe pick hotels around your needs, such as vegetarian, Jain and children's meals, and heating or hot and cold AC in winter.
Travel insuranceIs insurance offered, and what does it cover?
How we handle itIt is offered according to the package. Where included, it can cover medical costs, accidents and trip cancellation, but not luggage theft.
ReviewsCan you read independent reviews first?
How we handle itPlease do. We have about 150 Google reviews, and our rating is 4.7 stars, as reported by us. Read them yourself before you book.

Travel company in Kashmir

Our own cabs, and the people who drive them

Our fleet

We run our own fleet in Kashmir, including:

  • About 20 sedans
  • Ertiga
  • Rumion
  • Urbania
  • Tempo Traveller

For buses, bigger coaches and busy periods, we work with trusted transport partners in Srinagar, Jammu and Ladakh.

Why local drivers

  • They know the roads, the weather and the best time to reach each place.
  • They are part of our team, not outsiders handed your trip at the last minute.
  • If a car breaks down, we arrange another one.

Our team

The Kashmir travel agents behind your trip

When you call, these are the people who answer. See all our services.

  • Majid Hussain, Founder at Acme Tour And TravelsMajid HussainFounder
  • Bazila Majid, Co-founder at Acme Tour And TravelsBazila MajidCo-founder
  • Mohsin Ahmed, Manager at Acme Tour And TravelsMohsin AhmedManager
  • Waris Salati, Tour advisor at Acme Tour And TravelsWaris SalatiTour advisor
  • Haris Nisar, Sales executive at Acme Tour And TravelsHaris NisarSales executive

Real moments

What good support looks like

Call us at any hour

If a road is closed, our guides, drivers and local team at each destination help you, and we arrange alternate accommodation when needed.

+91 60055 88304

A breakdown at 11 p.m. on the highway

A guest travelling from Jammu to Srinagar had a car breakdown late at night, in the middle of the route. We sent an alternate cab that took them on to Srinagar, and we arranged their hotel.

A 3 a.m. call on 31 December

A guest from Delhi, travelling with her family, called us at 3 a.m. with a worry about their hotel stay. We answered straight away, spoke to the hotel staff, and the matter was sorted within 10 minutes.

Plan your trip

How to plan your Kashmir trip with us

  1. Tell us your planShare your dates, number of guests, trip length, budget and the places you want to see.
  2. Get a customised quoteWe prepare a quotation with accommodation, transport, meals and sightseeing.
  3. We confirm availabilityOnce you approve, we check the availability and rates of every service before confirming.
  4. Get it in writingBefore you pay, you receive all the details and the cancellation terms in writing. See our refund policy.

A Kashmir tour package generally starts from about ₹6,000 per person and can go to ₹40,000 or more per person, depending on the days, season, hotel category, transport and meals. See how much a Kashmir trip costs.

Talk to a Kashmir travel agent

Frequently asked questions about Kashmir travel agents

Who is the best travel agent in Kashmir?

There is no official ranking, so we do not claim to be the best. The right agent for you is registered, has a real local office, gives written terms and has good independent reviews. Acme Tour and Travels is registered with J&K Tourism and based in Srinagar, and we have about 150 Google reviews you can read before you book.

How long has Acme Tour and Travels been in business?

We started in Srinagar in 2018. Before that, our proprietor worked in a Srinagar travel company for 10 to 12 years, and together with our partner, our team has about 30 years of experience in Kashmir travel.

Is Acme Tour and Travels a registered travel agency in Srinagar?

Yes. We are based in Srinagar and registered with the Jammu and Kashmir Tourism office.

Do you work with outside agents or middlemen?

No. Most guests find us online and book directly with us, so there is no outside agency or middleman between you and our team.

How do I choose a travel agency in Kashmir?

Check that the agency is registered, has an office in Kashmir, and gives the itinerary, hotel names, vehicle type, inclusions, exclusions, price and cancellation terms in writing. Ask about its drivers and trip support, and read independent reviews.

Is there a No 1 travel agency in Kashmir?

There is no official ranking of travel agencies in Kashmir, so any claim to be No 1 cannot be checked. We suggest judging agencies on registration, local presence, written terms, vehicles and real guest feedback.

Do Kashmir travel agents have their own cabs?

It varies, so ask each agency. We run our own fleet, including about 20 sedans, Ertiga, Rumion, Urbania and Tempo Traveller, and we use trusted transport partners for buses, coaches and busy periods.

What support will I get during my trip?

You get a dedicated 24-hour support number. If a car breaks down, we arrange another one. If a road is closed, our guides, drivers and local team help you, and we arrange alternate accommodation when needed.

Is travel insurance included?

Travel insurance is offered according to the package. Where included, it can cover medical costs, accidents and trip cancellation, but not luggage theft. Ask us which package includes what before you book.

How much does a Kashmir package cost?

A Kashmir tour package generally starts from about ₹6,000 per person and can go to ₹40,000 or more per person, depending on the days, travellers, season, hotel category, transport and meals.

Can I book only a hotel or only a cab?

Yes. Besides full packages, we can arrange accommodation-only or transport-only bookings, and customise a package to your budget and dates.

Where is your office in Srinagar?

Our office is at Kalal Doori, Naid Kadal (near Lali Masjid), Srinagar, Jammu and Kashmir 190002. You can call or WhatsApp +91 60055 88304.

Majid Hussain, founder of Acme Tour And Travels

About the author

Founder, Acme Tour And Travels · Srinagar, Jammu and Kashmir

Majid Hussain is the founder of Acme Tour And Travels, a Srinagar-based travel agency registered with the Jammu and Kashmir Tourism office. Working with a local team that has more than seven years in the hospitality industry, he plans Kashmir, Ladakh and Jammu trips for couples, families and groups, from hotels and houseboats to cabs and pilgrimage packages. The guides and package pages on this site are written from that day-to-day experience, and he welcomes questions from travellers planning a trip.

  • Kashmir itineraries
  • Houseboats and hotels
  • Cab and transport planning
  • Seasonal travel advice

majiidhussain@yahoo.com · About the team · Contact us

Last updated 4 November 2026

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